Public Reviewer Access

SMS Program Compliance

This page explains how Grunge Pallets collects consent for operational SMS and verification SMS. It exists so reviewers can verify the live program details without logging into the customer portal.

How Consent Works

  • Operational SMS opt-in occurs only inside the authenticated customer portal.
  • Users enable the toggle labeled Operational SMS updates in portal settings.
  • Users then verify the phone number by requesting and entering a one-time verification code.
  • Public contact, quote, and signup forms collect a phone number for account and follow-up purposes, but those pages do not themselves enroll a user in SMS.
  • Reply STOP to opt out and HELP for support.

Support contact: info@grungepallets.com or (770) 934-8248.

Portal Opt-In Screenshot

Publicly accessible screenshot of the behind-login consent screen used for operational SMS enrollment.

Portal settings screenshot showing the operational SMS opt-in disclosure

OTP Request Proof

Public reviewer proof of the one-time verification request screen shown before a user asks Grunge Pallets to send a code. The screen includes the verification disclosure, message-rate notice, and links to the SMS Terms and Privacy Policy.

OTP request screenshot showing the verification disclosure and Terms and Privacy links