Terms of Service

1. Services

Grunge Pallets provides pallet supply, pickup, logistics coordination, and customer portal access for approved business customers.

2. Portal Access and Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activities under your account. Access may be limited, suspended, or revoked for misuse or unauthorized activity.

3. Orders and Availability

Orders submitted through the portal are requests for service. Product availability, delivery windows, and final fulfillment are subject to confirmation by Grunge Pallets.

4. Pricing and Payment

Pricing shown in the portal may be estimated for certain services (including custom products, pickup charges, and delivery fees). Final pricing is confirmed by our team before completion.

5. Prohibited Use

• Unauthorized access attempts or credential sharing
• Submitting fraudulent orders or false account information
• Interfering with platform reliability, security, or availability

6. Communications

By using our services, you agree to receive transactional communications related to your account and orders via email, portal notifications, and operational SMS when enabled.

7. SMS Program Terms

• Program name: Grunge Pallets Operational SMS.
• Operational SMS is used for order, pickup, and service status updates.
• Consent is collected through account settings in the authenticated customer portal.
• Message frequency varies by your activity and service requests.
• Message and data rates may apply based on your mobile plan.
• Reply STOP to opt out and START to re-subscribe.
• Reply HELP for support or contact us at info@grungepallets.com or (770) 934-8248.
• Privacy details: Privacy Policy.
• Carriers are not liable for any delayed or undelivered messages.

8. Changes

We may update these terms from time to time. Continued use of the website or portal after updates indicates acceptance of revised terms.

9. Contact

For terms questions, contact us at info@grungepallets.com.